E Monteiro
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the app seems to constantly have issues, to log in, even after you install or uninstall it, saying we encounter an error. contact customer service. I have to go in my web browser to log in. It's not user-friendly at times to navigate this process. but their customers' services representatives are very professional. they're pretty good and helpful when there's an issue through email responses after you go through the chat box prompt service.
1 person found this review helpful
C Miller
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Constantly disconnects / logs out, uploads photos in wrong orientation, says email / password is invalid, needs update despite being on the latest version, random error codes, and the list goes on. I am so annoyed by this because the website itself is more stable than this hunk of the trash app!!! It's still a problem with photos uploading wrong! Still, more problems persist, and support doesn't help.
230 people found this review helpful
John Griffith
Poorly organized. Poorly optimized. If you sign in, you get verified for 30 days until you have to sign in again. Only after a week or 2 the app forgets and asks you to sign in again. You have to type out every letter of your email address with no memory or auto fill (even bank apps have these qol features). Then you can't sign in due to technical difficulties. Now, I must be a gofundme engineer because when I delete the app and reinstall it, this magically fixes these "technical difficulties."
16 people found this review helpful